Delivery & Returns
Covid-19 Delivery Update
Due to current circumstances, customers might encounter some delays in order delivery and return processing. Stay safe.
UK POSTAL SHIPPING
All UK packages are sent via Royal Mail and shipped Special Delivery. During Covid however please allow extra days for delivery.
All international packages are sent via DPD. During Covid however please allow extra days for delivery.
The customer takes responsibility for customs charges, VAT and sales tax due on the delivery of the product.
Unfortunately we do not offer Saturday delivery at this time, so any orders placed on a Friday or over the weekend on a next-day delivery service, will then be dispatched on the next working day (this excludes bank holidays).
We do accept refunds provided we are notified within 14 days of the product being received.
If you are not fully satisfied with your purchase upon arrival, please notify us immediately and we will attempt to correct the situation for you. We do not cover return shipping.
Once the product is returned we will initiate the refund.